Not Just a Pretty, Caring, MRI Suite

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MRI Caring MR Suite for reduced MRI sedation, claustrophobia and anxiety
Pictured: Intermountain Primary Children’s beautiful Caring MR Suite® – one of more than 15 Caring MR Suites for Intermountain Healthcare.

How to reduce MRI sedation, anesthesia, claustrophobia & anxiety – & have your Caring MR Suite pay its own way in less than 2 years

Dressed up in your favorite color; mood lighting and music perfectly tuned; and breathtaking nature scapes shine just for you. At first glance, the Caring MR Suite may look like just a (very) pretty MRI suite – or as some patients say, a day at the spa.

“We had one patient so impressed with (our Caring MR Suite) that she asked if she could get a massage, her hair done, and a manicure too! Another patient was like ‘Wow! I’m in heaven!’  This past weekend I had a non-English speaking patient who couldn’t tolerate the 1.5T that we have, so I tried (our new 3T Caring MR Suite) and she went from refusing MRI to smiling when she came out. It was great!”

Sebie – Advocate Christ Medical Center Technologist

Yet beneath the Caring MR Suite’s beautiful exterior lies a wealth of research to support your efforts to not only improve your patient MRI experience, but also reduce costly MRI sedation, anesthesia, failed scans and re-scans.

Here, learn 8 science-backed ways the Caring MR Suite works to provide your patients with the best possible MRI experience.

MRI anxiety is no small matter. As noted in our previous post, a recent Siemens study found 42% of patients report being fearful of MRI and 1 in 7 patients have cancelled an MRI due to fear.

Additionally a recent Harborview study puts the potential cost of patient motion (and needed re-scans) at $115,000 per MRI scanner, per year – and this doesn’t take into account sedation and anesthesia.

According to the July 2010 issue of Radiology, an MRI scan with anesthesia can cost up to 10 times as much as an MRI scan without anesthesia. Sedation can increase MRI scan costs by more than 300%. Moreover, this JACR study finds anesthesia to be on the rise within the pediatric population. Yet, despite fear, costs and risks, for many MRI patients, like Thomas, MRI scans are vital to their health care.

For years, we’ve been encouraged by Caring MR Suite techs and owners who have shared qualitative success stories similar to Sebie’s above and Jake’s below.

“The PDC suite is a real hit! Our patients love the option of music and love the viewing display. We used to send away/reschedule an average 4-6 claustrophobic patients a week. In the month we have been live in our new unit we have only rescheduled one patient  to come back with medication. I believe the PDC suite is a big reason for that turnaround.”

Jake – Franklin Community Health Network MRI Technologist

Our own collaborative MRI Patient Experience Study even found 94% of patients reported an “Excellent” MRI experience and 25/25 high anxiety patients reported they would “Highly Recommend” this MRI experience. 

However, until recently we did not have quantitative data to demonstrate the Caring MR Suite affect on MRI sedation, anesthesia cases, claustrophobia, productivity and ROI – and the results are more encouraging than we could have hoped for.

Here, learn how one Caring MR Suite helped reduce anesthesia cases by nearly 60% and paid for itself in just over a year.

See MRI Case Study here

What best tips have you found to reduce MRI sedation and improve the MRI experience? Any tips to improve MRI patient experience?

We are always looking to improve our Caring MR Suite patient experience and would love to hear from you on Facebook, Twitter, LinkedIn or by email.

Want to learn more about Caring MR Suite options? Start with our interactive page to explore core options, including integrated MRI RF Shielding – even contact us to create a custom suite, like Intermountain Cedar City’s Caring MR Suite!

GE Healthcare's Caring MR Suite with inbore viewing for best MRI experience

8 Ways to the Best Patient MRI Experience

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Imagine lying perfectly still in a small, enclosed, tubular space for anywhere from 30 minutes to 1.5 hours. You’re attired in a loose hospital gown, unsure of when your MRI experience and its trademark pounding noises will cease. Unsure of what these results may bring.  Add to this the threat of starting over or returning for additional scans due to too much movement. Or the knowledge that these scans will be routine for your care.

For many patients, the MRI experience is anywhere from unpleasant to frightening to downright unbearable, even inspiring the E-Patient community to create the #firstMRI project. Moreover, this fear and discomfort is no small matter. A recent study found 42% of patients report being fearful of MRI and 1 in 7 patients have cancelled an MRI due to fear. Furthermore a recent Harborview study puts the potential cost of patient motion (and needed re-scans) at $115,000 per MRI scanner, per year. Despite fear and discomfort, for many MRI patients, like Thomas, MRI scans are vital to their health care.

At RSNA 2011, the Caring MR Suite launched specifically to address fear, claustrophobia and discomfort and create the best possible patient MRI experience.  Seven years later, patient and caregiver testimonials, and in-house studies are encouraging, with 94% of patients reporting an “Excellent” MRI experience and 25/25 high anxiety patients reporting they would “Highly Recommend” this MRI experience. Furthermore, a recent customer study found our Caring MR Suite technology helped reduce their anesthesia cases by nearly 60% and paid for itself in less than 1.5 years. But to many, the Caring MR Suite simply looks like a beautiful room, so how exactly does it work to lessen patients’ fear?

Well, let’s break it down with a little Psychology 101.

  1. Control – In stressful situations, like an MRI scan, feelings of control can help lessen anxiety.
    1. The Caring MR Suite offers patients control over their MRI experience, to choose their favorite HD Nature Video or movie, lighting hue and music at anytime.
    2. Patients can also physically take control of their environment by simply tapping a touch pad to instantly  personalize their MRI experience.
  2. Personalization – No two patients are alike, and our preferences, needs and moods are ever changing.
    1. The Caring MR Suite gives patients and caregivers the power to personalize Theme, movie, lighting and music to fit their or their patients’ preferences that very moment.
    2. My Device, DVD & computer integration options ensure there’s content for every patient and empowers caregivers to be involved in offering additional patient content options, like movies or custom Themes. Intermountain Cedar City created a custom Illuminated Image Ceiling, Image Panels and Themes as a thank you for their community.
  1. Healing Power of NatureStudies find that patients exposed to nature heal more quickly and require less medication. These studies also find exposure to nature reduces stress and anxiety while rejuvenating and inspiring.
    1. The Caring MR Suite features original 4K Ultra HD nature videography created specifically for patients.
    2. 4K Ultra HD Ceiling And Wall Video Displays offer the sharpest image quality available to bring nature closer to patients than ever before.
    3. Our new in-bore viewing HD Portable Video Display allows patients to enjoy their favorite Nature Theme video or movie start to finish of their MRI scan – now making the at times impossible MRI, possible. Learn about Misson: M4 and Thomas’ story.
    4. New 4K Virtual Aquariums & Aquatic Themes bring the unique calming power of water and rarely seen aquatic life to patients.
  1. Positive DistractionMatt Killingsworth’s study finds we’re the least happy when our minds are wandering – as they tend to wander to our worries and anxieties. Furthermore, Guy Winch shows how just 2 minutes of positive distraction can turn the tide of negativity in a positive direction.
    1. By involving patients in Theme Selection, caregivers can positively focus patients’ attention on choosing their MRI experience to prevent worry and anxiety.
    2. The Caring MR Suite pre-scan choice options allow patients to be engaged as early as waiting rooms, during scheduling, or on provider websites or social media.
    3. Previewing Nature Theme options  further enhances the positive effects with the benefits of nature.
  2. Sensory Absorption – Studies finds that when you have choice over your environment, your senses are more likely to be engaged in the experience – watching the video, seeing the lighting, listening to the music – enhancing the benefits or nature, the arts and positive distraction.
    1. The CMRS meaningfully engages senses of sight, sound and touch.
  1. Connection – Chronic loneliness, Guy Winch finds, shortens lifespans, increases high blood pressure & suppresses functioning of the immune system. Additionally according to Dr. Vivek Murthy, US Surgeon General, “During my years caring for patients, the most common pathology I saw was not heart disease or diabetes; it was loneliness.”
    1. The Caring MR Suite creates opportunities for caregiver – patient interaction and bonding when choosing the right MRI experience for the patient.
  2. The Power of Play – This NPR TED Radio Hour “Press Play” discusses how play has the power to decrease stress, increase empathy among strangers and improve happiness and well being.
    1. The colorful Caring MR Suite environment, touch controls & near limitless content options creates an environment friendly to play.
    2. Here, Doug Dietz shares how the power of distraction, play & empathy in design improves the pediatric imaging experience with GE Adventure Series.
  1. Less choice, greater happiness – Contrary to belief – more choice does not lead to more happiness, in fact, Barry Schwartz finds it tends to lessen it.
    1. The Caring MR Suite provides flexibility to modify offerings as providers feel fit.

It’s been our pleasure to work with so many fantastic teams working to improve the patient MRI experience over the years, and we look forward to continuing to strive to offer the very best MRI and healthcare experience to every patient.

Visit our Portfolio to see a sample of our latest projects, connect with us on Facebook and LinkedIn for the latest, and contact us with any questions or ideas to improve the patient experience.



MRI LED Lighting for best patient MRI experience, featuring Intermountain Cedar City's MRI inbore Caring MR Suite with Illuminated Image Ceiling

MRI LED Lighting – Easy as 90min + 1, 2, 3

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Gone are the days something as small as a single incandescent light bulb can take down your 10-plus ton MRI system, disrupting your MRI scan and patient schedule and creating costly delays. Even better? No longer must transitioning to MRI LED lighting require a costly and disruptive construction project.

With our MRI LED Replacement System, quickly, easily and cost-effectively transition to LED lighting in as little as 90 minutes and 3 simple steps. No construction or downtime needed, and even more benefits below:

  • Eliminate lost imaging time
  • Eliminate added construction costs
  • Eliminate lighting artifacts
  • Reduce energy costs
  • Tested in GE Healthcare MRI suites
  • Proven compliant with MRI EMI requirements
  • 3 year warranty
  • ETL listed

But why stop at MRI LED Replacement Lights?

Visit our MRI lighting page to explore options to improve your MRI tech and patient experience. Add a tech favorite – our Directional Task Lights to add needed bright, targeted lighting for injections and other procedures. Explore custom Illuminated Image Panels, Ceilings and Windows to add warmth, LED RGB Lighting and nature to your MRI suite.  Reach out with custom projects or any ways we can help, and, if you haven’t seen it yet, learn more about our Caring MR Suite, Virtual Aquariums and MRI Shielding.

Curious to see our MRI Lighting up close and in action? See Intermountain’s Cedar City’s custom in-bore Caring MR Suite on the news, featuring: MRI LED can lights, Directional Task Lighting, a custom Cedar City Illuminated Image Ceiling, custom Illuminated Image Panels, custom Cedar City HD Nature Video Themes and our Portable Video Display for patient in-bore viewing. Cedar City’s radiology leadership commissioned these custom elements as a thank you for their community.

We’d love to hear what you think! Contact us here, or keep in touch with us on LinkedIn and Facebook.

Welcome to our New Website!

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We’re excited to share our new website designed with the goal to help you quickly find everything you need to help improve your MRI shielding experience and patient experience design. If you have questions, need additional info or have ways we can further improve our website or projects, please let us know!

A few of our favorite features, while you’re here:

-Learn what’s new with our Caring MR Suite and latest patient experience products.

-Visit our new Patient Experience page to view a few of our favorite patient experience success stories, and let us know if you have one to share!

-Visit our Portfolio to browse our latest Caring MR Suites and projects and our Themes page to preview our latest 4K Nature Themes and Image Ceiling Themes.

-Try out our Interactive Caring MR Suite page for a new way to explore the suite and options.

-Learn about our new Caring MR Suite Theme Contest!

As we launch this new website on Thanksgiving Eve, we are grateful for the very best customers, colleagues, partners and website team at M2 Communications.

We hope you enjoy! Happy Thanksgiving and RSNA’16 to you and yours.

Vote on our new Caring MR Suite Theme!

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To celebrate 5 years of Caring MR Suites, we’re excited to announce our new Caring MR Suite Theme Contest! Each of our 100+ Caring MR Suite teams will be given the opportunity to brainstorm with their team and patients to submit their favorite idea for our next 4K Caring MR Suite Theme.  Theme submissions will include video content, lighting color and a music style.

PDC will share all approved Theme ideas on our Facebook, LinkedIn and Twitter pages. The Theme idea with the most total Likes, Shares and RTs at the end of the contest will win! The winning Theme submission will be created and installed first at the winning team’s site.  This team will also receive a photo and video shoot, feature and of course, cake, to celebrate.

Stay tuned. Full Theme Contest details and kick-off coming soon!

Caring MR Suite – Now with in-bore viewing

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We’re proud to announce an exciting new addition to our Caring MR Suite: goggle-free, in-bore viewing. Now, patients can view their favorite Nature Video or personal movie from start to finish of their MRI scan, without the confines of goggles.

Our collection of behind-the-bore wall-mounted and portable HD Video Displays allow for in-bore viewing with the customer’s choice of a head coil mirror or prism glasses.

Behind-the-bore video displays can be easily integrated into existing Caring MR Suites.

See one of the first Portable Video Displays installed at Affinity Health’s St. Elizabeth Hospital on our new interactive page, learn more about product options here and contact us with any questions.